This is a great insight on how the retail environment has changed over the last 10 years. It is also a look at what may be possible over the next decade.
If you are in the retail trade you need to read this and understand the changes in your industry or possibly become irrelevant.
Don’t get me wrong, I’m not an Apple fanboy, but they certainly know how to create a great customer experience and this is why I love the iPhone.
Writing emails on the iPhone or any smart phone was such a chore but now it’s a breeze. Having what I call fat finger syndrome was always an issue but now with dictation it’s so easy.
Yes, it’s not perfect however it’s easy to fix any mistakes either with the keyboard or highlighting the errors and going back and talking over it. You do need to remember to talk reasonably clearly and slowly but that in itself makes you think about what you’re actually going to say… I mean write.
Not only emails but this blog post itself was dictated on an iPhone whilst waiting in traffic and that to me is just awesome.
The real question is, as someone who is running a small business, are you using the latest technology to help you with your productivity.
A passion for Small Business 